tk099 Terms and Conditions

tk099 is an online gaming and betting platform. By accessing this website, creating an account, or using any of its services, you are considered to have automatically agreed to these terms and conditions. If you do not agree with any part of these terms, please refrain from using this platform.

These terms constitute a legally binding agreement between tk099 and its users. tk099 reserves the right to modify these terms at any time. Continued use of the platform after updated terms are published will be taken as acceptance of the new terms.

To use tk099's services, you must meet the following eligibility requirements:

• You must be at least 21 years old — this platform is for users aged 21 and above only.
• You must operate the account personally and in your own name.
• You may use the service provided there are no legal restrictions on online gaming or betting activities at your current place of residence.
• Professional athletes, match officials, or anyone who has the ability to directly influence the outcome of a match may not place bets on that match.

3.1 Registration Requirements

Each user may open only one account. Opening multiple accounts under the same person's name is strictly prohibited. You must provide accurate and complete information at the time of registration. If an account is opened with false or incomplete information, tk099 reserves the right to close that account at any time.

3.2 Identity Verification

tk099 may request necessary documents from you at any time for identity verification. Withdrawal requests may be put on hold until this verification process is completed.

3.3 Account Security

It is your responsibility to keep your account login details confidential. If any unauthorized access to your account occurs, you must notify tk099's support team immediately. tk099 will not be held responsible for any loss resulting from third-party use of your account.

4.1 Deposit Terms

The minimum deposit amount at tk099 is ৳500. Accepted payment methods for deposits are: bKash, Nagad, Rocket, and Upay. Deposits are not accepted through any method other than these.

• The correct reference number must be provided at the time of deposit.
• Depositing using another person's mobile banking account is prohibited — the account must be your own.
• If a deposit is delayed due to a technical issue, please notify the support team.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳1,000. Withdrawal processing at tk099 is generally completed within 10 to 45 minutes. Withdrawals can only be made to the same payment method used for the original deposit.

• Identity verification must be completed before a withdrawal.
• Withdrawals may be held if the wagering requirements of an active bonus have not been met.
• In cases of suspicious activity, a withdrawal may remain on hold until an investigation is completed.
• Rocket is the mobile wallet service of Dutch-Bangla Bank.

5.1 Welcome Bonus

New members at tk099 are eligible to receive a welcome bonus of up to 120% on their first deposit, up to a maximum of ৳15,000. For example: a deposit of ৳1,000 gives a bonus of ৳1,200, making the total balance ৳2,200; and a deposit of ৳26,000 or more gives the maximum bonus of ৳15,000, making the total balance ৳41,000.

5.2 Wagering Requirements

A 25x wagering requirement applies to the welcome bonus. Wagering is calculated based on the bonus amount only — the deposit amount is not included. For example: to meet the wagering requirement for a ৳1,200 bonus, a total of ৳30,000 in bets must be placed (৳1,200 × 25 = ৳30,000).

5.3 General Bonus Rules

• Each bonus offer has its own validity period — expired bonuses are cancelled.
• The relevant wagering requirements must be met before a bonus can be cashed out.
• It may not be possible to have multiple bonuses active at the same time — the specific terms of each offer apply separately.
• tk099 reserves the right to modify or cancel any bonus offer.
• If bonus abuse or an attempt at fraud is proven, the bonus will be forfeited.

6.1 Bet Acceptance and Cancellation

tk099 may refuse to accept any bet at any time. If incorrect odds or results are displayed due to a technical error, tk099 reserves the right to cancel the relevant bet and refund the original stake.

6.2 Sports Betting Policy

• Odds displayed in sports betting are subject to change — the odds at the time the bet is confirmed will be considered final.
• If an event is cancelled, the stake is generally refunded, though the terms for specific markets may differ.
• In live betting, bets may be cancelled due to delayed results or technical issues.
• Bets placed by anyone involved in match-fixing or manipulation will be cancelled and the account will be closed.

6.3 Casino Gaming Policy

All casino games are operated under fair play principles. Game outcomes are determined by a Random Number Generator (RNG), which ensures impartiality. If a game is interrupted mid-session due to a technical issue, the bet for that round may be cancelled.

The following activities are strictly prohibited on the tk099 platform:

• Money laundering or conducting any transaction using illegal funds.
• Creating multiple accounts to take advantage of bonuses or promotions (bonus abuse).
• Using software, bots, or any other automated method to place bets or play games.
• Attempting to hack the platform's systems or gain unauthorized access.
• Harassing, threatening, or defrauding other users.
• Operating an account using a false identity or information.
• Any activity that disrupts the proper operation of tk099.

8.1 Closure by tk099

tk099 reserves the right to suspend or permanently close an account in the following circumstances:

• Violation of these terms and conditions.
• Suspicion of fraud or abuse.
• Failure to complete identity verification.
• The account remaining inactive for an extended period.

8.2 Closure by the User

You may request to close your own account at any time. To do so, please contact the support team. A responsible gaming self-exclusion option is also available — visit the Responsible Gaming page for details.

The tk099 platform provides its services on an "as is" basis. tk099 will not be liable for any loss in the following cases:

• If gameplay is interrupted due to loss of internet connection or a device issue.
• If a transaction is delayed or fails due to an error on the part of a third-party payment service provider.
• If account details are leaked due to the user's own negligence.
• In the event of a cyberattack or other unforeseen technical issues.

tk099 makes every effort to ensure uninterrupted service, but temporary disruptions may occur during maintenance or upgrades.

tk099 uses SSL encryption technology to keep users' personal information secure. Your data will never be sold to third parties. Full details of how your data is used can be found on our Privacy Policy page.

Under applicable legal obligations — such as fraud investigations or requests from tax authorities — information necessary to comply with legal processes may be shared.

For any complaint or dispute, please contact tk099's support team first. The support team is available 24/7 — via live chat or email ([email protected]).

After a complaint is submitted, a resolution will be sought as quickly as possible. If the support team is unable to resolve the matter, it will be escalated to higher authorities. In resolving any dispute, relevant data and logs from the time of the incident will be reviewed, and the outcome of that review will be considered final.

tk099 reserves the right to change, amend, or update these terms and conditions at any time. Updated terms will take effect as soon as they are published on this page.

Continued use of the platform after any changes will be taken as acceptance of the new terms. It is therefore advised that you review this page regularly.

If any part of these terms is found to be contrary to applicable law, only that part will become ineffective — the remaining terms will remain fully in force.